Privacy Notice

Favello Global uses the information you submit through our enquiry and reorder forms to respond to requests, prepare quotations, verify order references and manage customer communications.

Information collected

Depending on the form, this may include your name, email address, telephone number, Instagram username (if provided), location, order reference, requested quantities and project requirements.

How we use it

We use this information to communicate with you about your enquiry, sourcing request or repeat order, and to keep necessary business records. Access is limited to people working on your request and service providers needed to operate the website and communications.

Website forms

Our website enquiry and reorder forms are processed through our hosting server and sent to our Favello Global business email account. We use appropriate technical measures to limit unwanted submissions, but no internet transmission is completely risk-free. Please do not send passwords, card details or other sensitive payment information through these forms.

Your choices

You may contact us through Email hello@favelloglobal.com to ask about information submitted, request a correction or discuss deletion, subject to applicable record-keeping obligations. You can also contact us on Instagram at @favelloglobal, or through the enquiry form on our website.

Updates

We may update this notice as our website and customer service processes develop.